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Terms and Conditions

Welcome to the Seamless1 website owned by S1 Professional Limited.
The Seamless1 Terms and Conditions govern the use of the website

With the frequent changes in internet technology and all applicable laws, we reserve the right to make changes to our Terms and Conditions at any time that changes are required.
The onus is on the consumer to check Terms and Conditions for such changes.


Return Policy

Once hair has been removed from the original packaging we are unable to accept a return.
All authorised returns must be returned in original packaging with accompanying paperwork.
Any items returned to Seamless1 we deem not to be in original brand new condition will be returned to you at your cost and no refund issued.
Hair extensions are classed as “Human Products”. Health Department regulation restricts us from accepting returns on used Hair Extensions.
If goods are faulty you need to contact us within 7 days of receipt of delivery otherwise returns will not be accepted.

Seamless1 will endeavour to address any issues or concerns you may have. The hair is delicate so be mindful of dying or using extreme heat as this can void your warranty. If a solution cannot be reached a refund may be issued only if you have followed our ‘how to apply’ and ‘how to care’ instructions.
Seamless1 Hair Extensions need to be maintained with Seamless1 specially formulated Hair Care Range.
Use of other products is not recommended and done entirely at your own risk.


Refund Policy

If a product is defective or not to buyer’s satisfaction, the buyer can return the product in its original condition within 14 days of receipt and receive a full refund.


Privacy Policy

This privacy policy sets out how S1 Professional Ltd uses and protects any information that you give when you use this website.

S1 Professional Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.


Collection of Data

We may ask you to provide the following contact information:

• Name, Email, Mail and Telephone number

What we do with the information we gather: We collect and store this information to better understand your needs concerning our products and services.

We may also use your data for the following reasons: We may contact you via email, mail or telephone to inform you about our products, any special offers or discounts we provide and any online courses or seminars.’’


Security of Data

At S1 Professional Ltd we are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and procedures to safeguard and secure the information we collect online.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

• We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

• You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR).

If you believe that any information we are holding on you is incorrect or incomplete, please inform us via email as soon as possible at We will promptly correct any information found to be incorrect.